Dear Labthink Customer:

Thank you for your recent purchase. We at Labthink International, Inc. (“Labthink”) are dedicated to providing you with not only the most technologically advanced testing instruments, but with the highest level of service and customer support.

We are providing you with the attached Support Service & Warranty Overview to better assist you with any questions or concerns that you may have regarding the warranty and service coverage on your Labthink tester. This Overview contains important information, including instructions for initial use, service scope, warranty/post-warranty obligations, demand service and contact information. Labthink is firmly committed to helping you keep your testing instruments operating at peak performance levels.

We offer a complete series of testing instruments for flexible packaging quality control as well as prompt, professional and comprehensive after-sale service support for your testing needs. We encourage you to visit our website at www.labthinkinternational.com for the latest updates about our products and services. If you wish to speak directly with a Labthink sales representative or a member of our technical support team at our U.S. Headquarters, please call us at 617-830-2190.

On behalf of Labthink International, Inc. we value your business and pledge to provide you with exceptional service and support for years to come.

Labthink International, Inc.

©2013 Labthink International, Inc.

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